ASQ Buffalo

Monthly Meeting

Thursday September 20, 2012

“Candy Covered Process Performance”



Candy factories are secretive places. Think of the spies that plagued Willy Wonka’s fictional factory, or the real-life rivalry between Mars and Hershey. So how do you assess the performance of a candy production line, if you can’t even get inside the building? You study the candies that come out the door.

This playfully serious study examines the differences in weights and color mixtures from pack-to-pack and batch-to-batch for 6 popular brands of candy. The analysis uses graphical plots, control charts, and statistical tests. The results show that even for such a simple product, the processes of some manufacturers are much more consistent than those of their competitors. They also remind us that it is possible to learn about a supplier’s process even before visiting their factory. For more goto:


Presented By:

Michael Armstrong


Bio: Dr Michael J Armstrong is an Associate Professor in the Faculty of Business at Brock University in St Catharines, ON. He teaches courses in quality management and operations management. In 2012 he won a faculty Excellence in Teaching award and a university Chancellor’s Chair in Teaching Excellence award. Michael’s ASQ certifications include the CMQ&OE, CSSBB, and CQE. His articles on quality-related topics have appeared in a variety of periodicals including Quality Progress magazine and The Buffalo News newspaper.



Dinner: Millennium Hotel

2040 Walden Ave. Cheektowaga, NY 14225

Time: Registration 5:30 – 6:15

Dinner 6:15 PM



$25.00 ASQ Members


$15.00 Unemployed ASQ members/ Students

NO ACTEVA reservation Pay at the door is $30.00

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Date & Time and Location


Thursday, 20 Sep 2012 5:00 PM - 9:00 PM - (GMT-05:00) Eastern Time (US & Canada)


Millennium Airport hotel
2040 Walden
Cheektowaga, New York

Event Contact

Michael Koziel


Our Refund Policy:

Cancellations up to 3 days before and event; please try to find someone else to take your place if you cannot come to the meeting.


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Acteva provides refunds or issues credit as directed by the organization hosting or sponsoring this event, per their stated Refund Policy (above). Please contact the sponsoring organization for further details. For further questions or clarifications you may contact
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