Thursday September 20, 2012
“Candy Covered Process Performance”
Candy factories are secretive places. Think of the spies that plagued Willy Wonka’s fictional factory, or the real-life rivalry between Mars and Hershey. So how do you assess the performance of a candy production line, if you can’t even get inside the building? You study the candies that come out the door.
This playfully serious study examines the differences in weights and color mixtures from pack-to-pack and batch-to-batch for 6 popular brands of candy. The analysis uses graphical plots, control charts, and statistical tests. The results show that even for such a simple product, the processes of some manufacturers are much more consistent than those of their competitors. They also remind us that it is possible to learn about a supplier’s process even before visiting their factory. For more goto: http://asqbuffalo.com/wp-content/uploads/2012/09/Armstrong_IE_Magazine_2010Jan.pdf
Bio: Dr Michael J Armstrong is an Associate Professor in the Faculty of Business at Brock University in St Catharines, ON. He teaches courses in quality management and operations management. In 2012 he won a faculty Excellence in Teaching award and a university Chancellor’s Chair in Teaching Excellence award. Michael’s ASQ certifications include the CMQ&OE, CSSBB, and CQE. His articles on quality-related topics have appeared in a variety of periodicals including Quality Progress magazine and The Buffalo News newspaper. www.bus.brocku.ca
Dinner: Millennium Hotel
2040 Walden Ave. Cheektowaga, NY 14225
Time: Registration 5:30 – 6:15
Dinner 6:15 PM
$25.00 ASQ Members
$15.00 Unemployed ASQ members/ Students
NO ACTEVA reservation Pay at the door is $30.00
credit cards, checks, cash
Register at: www.asqbuffalo.org
Important CHANGE NEW NEW:
There are now 2 Acteva options to pay
Pay with credit card (same as before)
Complete order and pay later (NEW)
click this link & Pay by check link
(this means pay at the door with either cash, check, or credit card)
If you are going to pay at the door select pay by check.
If you have any difficulty registering with ACTEVA, please call ACTEVA customer service 877-855-8646. Select attendee, you need your ACTEVA order number.