Andrea Giggetts of Giggetts and Associates will lead two half day workshops at the New Smyrna Beach Regional LIbrary on Monday, March 5. Register below to attend one or both workshops.

What Got You Here Won’t Get You There - Discovering the Workplace Habits You Need to Break!
9:00 am - 12:00 noon
What’s holding you back? You are working hard but there is something standing between you and the next level of achievement. That something may just be one of your own annoying habits or perhaps a behavior you barely even recognize. Andrea Giggetts will outline the habits and behaviors found in the work environment and provide a systematic approach to helping you achieve a positive change. Objective: Our goal is to assist you in performing at the next level and to offer a continuous improvement plan to increase their effectiveness.

Attitudes Toward Differences
1:00 - 4:00 pm
Today, we find ourselves in more diverse families, communities, and workplaces. Our challenge is to look for ways we can connect with people who may have very different experiences from our own. Sometimes getting the discussion started is the most difficult part. Objective: You’ll develop skills needed to successfully build connections with others so that you can communicate more effectively, resolve conflict, and work more productively.  You’ll learn how to deal with diversity issues by building relationships using the skills of empathy, inquiry, and dialogue but in a non-judging, non-blaming manner.  Ultimately, participants are led to new insights, understanding, and new behaviors, thereby seeing the world in new ways.  In addition, this seminar gives attendees an opportunity to share the insights they have gained and, in small group settings, make statements about what they are going to do differently as a result of their new insights. Finally, attendees will be inspired to actively and openly discuss issues and to take responsibility for making a diverse workforce an asset.


NEFLIN classes are free of charge to Florida Library Staff. Registration is required for all classes, and NEFLIN members get priority.
Cancellation deadline for this workshop is 9:00 am Thursday, March 1. 
Otherwise, no show fees may apply. See cancellation deadline policy at bottom. See all NEFLIN CE policies at

NEFLIN Members: Register below. See the NEFLIN Membership List.

Not a NEFLIN Member? Florida Library Staff who are not NEFLIN members may register online  below. Out of state library staff should contact for fees and registration procedures.

See also Technology Classes in Volusia County, April 5

Registration Option(s)
Not Available for Booking
This Event is not accepting online registrations/ticket sales at this time. If you have any questions or feel this is an error please contact the Event Organizer. You may also contact Acteva for more information. To contact Acteva please click on the Contact Acteva link below.
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Date & Time and Location


Monday, 05 Mar 2012 9:00 AM - 4:00 PM - (GMT-05:00) Eastern Time (US & Canada)


Volusia County, New Smyrna Beach Regional Library
1001 S. Dixie Highway
New Smyrna Beach, FL

Event Contact

Patricia Morris


Our Refund Policy:

NEFLIN Workshops and Webinars: Cancellations must be made no later than 9:00 am two business days prior to the workshop to avoid a no-show penalty. (Example: For a workshop held on Friday cancellations must be received by 9:00 am on the preceding Wednesday.) Cancellations are only accepted via email sent to or by calling NEFLIN at 904-278-5620. See all NEFLIN Continuing Education Policies at

NEFLIN Annual Meeting Cancellation Deadline: If you find that you will be unable to attend the NEFLIN Annual Meeting, you must notify NEFLIN by 9:00 am on Friday, August 30. No refunds after August 30. If your registration is unpaid you will be invoiced for $35. You may send a substitute in your place.

Credit card charges will appear as "Acteva Event Payment" on your credit card statement.

Acteva's Refund Policy:
Acteva provides refunds or issues credit as directed by the organization hosting or sponsoring this event, per their stated Refund Policy (above). Please contact the sponsoring organization for further details. For further questions or clarifications you may contact
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